Identify the Principal and Agent as follows:
The property owner, often referred to as the "landlord" or "principal," is the person or entity that legally owns the property. They are hiring the property manager to oversee the day-to-day operations of the property on their behalf.
On the other side of the agreement is the property management company or the individual property manager, sometimes called the "agent."
This party is tasked with managing the property following the terms of the agreement. Their responsibilities may include marketing the property, collecting rent, maintaining the property, addressing tenant issues, and providing regular reports to the owner.
It's crucial to note that there could be additional parties involved in a Property Management Agreement under specific circumstances.
For instance, if the property is owned by a group of investors, all members of the group could be parties to the agreement. Similarly, if the Property Management company is a large organization with different departments handling various aspects of Property Management, the agreement could involve multiple parties within the company.
In some cases, there may also be multiple property management companies that work to manage different aspects of a property. This is particularly true with regard to some larger endeavors.
Property Manager Functions
The scope of an Agent's authority depends on the Property Management Agreement (PMA). These duties can cover a wide variety of responsibilities tailored to the needs of each individual property owner.
Rent responsibilities
These form a significant aspect of property management. This often involves setting rent levels and collecting rent payments, which requires an understanding of current market rates to ensure competitiveness and profitability.
It is essential for a property management agreement to clarify whether the owner or the property manager is responsible for setting rental rates and negotiating the terms of leases.
Tenant management
It includes finding and screening potential tenants, a process that ensures the selection of reliable and respectful occupants for the property. The property manager is also responsible for addressing any complaints, ensuring a satisfactory living environment.
In more challenging situations, Property Managers may be required to manage eviction processes, adhering to local and state laws.
Maintenance and repairs
This involves the physical upkeep of the property, which includes conducting regular maintenance checks to ensure the property remains in good condition. These checks help to prevent extensive damage.
Property managers are also responsible for handling emergency repairs, acting swiftly to resolve issues that may arise.
Understanding and complying with laws
Understanding and complying with laws is a critical aspect of property management.
Property managers must keep abreast of the latest local, state, and federal legislation that governs the renting and upkeep of rental properties.
Record keeping
Managers are entrusted with maintaining exhaustive records for the property, which include a detailed account of income and expenses. This allows them to keep track of financial health and operational costs.
They also need to register inspections, signed leases, maintenance requests, and any complaints or repairs.
Budget management
Property managers are commonly responsible for managing the budget for a building, which involves careful planning, monitoring of income and expenses, and strategic decision-making.
This includes specific details as to the budget for a building that is authorized for a property manager, which can be important to ensure that there are no large discrepancies between the expectations of the landlord and the property manager.
Property inspection
Regular inspections are carried out to assess the current conditions of a property, ensuring it remains in a good state of repair.
These checks also serve to confirm tenant compliance with lease terms, safeguarding the property's value and condition.
Marketing and vacancy filling
Property managers are in charge of advertising the property to fill vacancies. They are usually also in charge of showing the property to interested parties, providing a comprehensive tour and answering any queries.
Establishing and managing relationships
This responsibility involves the negotiation of contracts with vendors and the resolution of conflicts.
The property manager must be able to foster positive relationships with a diverse group of stakeholders, which creates a good rapport through effective communication and customer service.
Reporting
Regular updates to the property owner are an integral part of this process. This includes updates on the property's financial performance, providing a clear picture of its profitability and any areas for improvement.